Straight from the customers…

 
 

Chris Williams | Voice Logging Account Manager

Brea Police Department | Voice Logging

“I have worked with Chris Williams and Capture Technologies for over 20 years. They have been our vendor my entire career and will continue to be our vendor. The last 2 most recent projects I have worked on with Capture included my voice logger. One project was we installed a new NAS server, and the other was the installation of our new voice logger. Both projects Capture was accurate, attentive to details, and highly professional. The personal attention they give their clients is impressive.

When you work in a 911 center, you need immediate support. When my older voice logger started to fail after 10 years, they had support on the phone within minutes and, if necessary, a tech on-site within an hour or 2. In addition, when we had our equipment installed, they had a tech on site who installed the equipment then sat with my team for 2 hours of training.”

Tina Meyer, Communications Supervisor, City of Brea


CHULA VISTA POLICE DEPT | VOICE LOGGING

From the initial consultation with Chris Williams to the final setup, every step of the installation was executed with precision and professionalism. Your technicians displayed an impressive level of expertise and efficiency, ensuring that the entire process was smooth and hassle-free.

Not only was the installation seamless, but the quality of the technology itself exceeded my expectations. It's evident that your company is committed to delivering cutting-edge solutions that prioritize both functionality and user experience.

I also want to commend your team for their excellent communication throughout the process. They were always available to address any questions or concerns I had, providing clear and helpful guidance every step of the way.

Thanks to your efforts, I now have a fully integrated technology solution that enhances both my productivity and quality of life. I'm truly grateful for the outstanding service and support provided by your company.

Carla Even, Police Communications Manager

Gazi Sultan, Director of Technical Services

Mike Hay, Project Manager

John Bamforth | Communications Service Engineer

California Polytechnic University San Luis Obispo | Voice logging

“John did an excellent job on the install and we really appreciate his knowledge and skills. There was a bunch of tasks for him to get through, and he completed everything asked and did great work for the campus. Thanks to your entire team for the great work!”

Jason Holt
ITS-IPS - Systems
Cal Poly, SLO


MOTOROLA | VOICE LOGGING

On behalf of the Motorola Solutions Upgrade Operations field team, I just wanted to recognize Gazi Sultan for his technical expertise and professionalism in our recent logger upgrades for our San Diego County customers.

Gazi was an invaluable asset in getting the new Eventide and RedBox loggers up and running with minimal downtime to the customer. His troubleshooting skills and professionalism were outstanding and appreciated immensely. We look forward to working with Gazi in the future.

Sue Burkwald, PMP, Sr. Project Manager, Upgrade Operations, Motorola Solutions, Inc

David Holbert | Identification Service Engineer

NORTHBAY HEALTHCARE | IDENTIFICATION

“Everything is up and working perfectly, thank you very much. I did want to take a moment to express my appreciation for the outstanding service we received today from Evan and David. Not only were they extremely friendly and approachable, but they also demonstrated a high level of professionalism and competence in resolving the issue swiftly. Their dedication to customer satisfaction was evident throughout the entire process. It's not often that I encounter such exemplary service, and I believe it's important to acknowledge and commend individuals who consistently deliver outstanding results.”

Julian J. Hughey, I.T. Help Desk, NorthBay Healthcare


San Francisco Community College District PD | VOICE LOGGING

“Jerry was great to work with, knowledgeable, and very helpful!”

Mario A. Vasquez
Chief of Police
San Francisco Community College District Police Department

Jerry Klink | Senior Communications Service Engineer