Manuals Printers CaseCracker Software Barcode/Labels Wristbands Cameras/Surveillance Equipment Voiceloggers
 
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Our Story

Capture Technologies is an experienced technology service and solutions provider based in Northern California. From security to communications, we offer a wide array of products and integrated systems that make workplaces safer and more efficient.

Founded in 1948 as U.S. Audio, a small audio business focused on customer service, we have grown significantly over the years. In October 2024, we joined the IdentiSys family, continuing our legacy under the leadership of General Manager and Vice President Joe Franco. As a division of IdentiSys, we now have even greater resources to provide our clients with the best equipment, services, and individualized solutions while maintaining our customer-first philosophy.

At Capture, we know that finding the right solution for your business can be challenging. Our dedicated sales, customer support, and service professionals ensure customers are fully informed about our products and services to deliver complete satisfaction.

We specialize in Access Control, ID, Video Surveillance, Communication, and Voice Logging systems, along with providing supplies for these essential industries.

 
 
 

Who We Are

 

We are a division of IdentiSys Inc., North America’s largest full-service identification, tracking, and security solutions provider. Get to know the Capture Technologies team a little better below.

 

I have transitioned exclusively to the Director of Sales position after heading both the Operations and Sales Departments at Capture Technologies. My extensive history on the technical side of our company has allowed me to have a better appreciation of the complete selling process, I use these skills on an almost daily basis.

I am fortunate to head a team of intelligent and dedicated sales professionals with many years of experience managing the needs of our customers. My technical background serves me well when working with my team and customers to find the right solution, the one that elegantly meets their needs within the constraints they are facing, be it budget or timeline,

The things I enjoy outside of work are travelling with my wife of 30 years and spending time with my kids.

Joe Franco

General Manager

Access control and video surveillance are my areas of expertise with the added benefit of extensive knowledge of smart card technologies. Currently, I am focused on the Self-Storage industry where I am certified on the PTI Security access control solutions.

The other industries that I serve are Healthcare and Industry needing innovative and professional systems for their access control and video surveillance.

I’ve been a Security Industry professional for 9 years and I enjoy it because every solution is customized to the customer’s particular needs. My customers consider me a trusted advisor and I take pride in finding them solutions that make their jobs easier.

My favorite part of my job is developing relationships with customers and working with them to solve their issues. As an employee-owner, this is key to the success of our company.

When I’m not working on finding solutions for customers, I spend my time in the mountains. From skiing in the winter to hiking in the summer; being in nature is rejuvenating.

Martin van Enoo

Northern Region - Solutions Engineer

GAZI SULTAN

Communications Service Manager

I am the part-time Project Manager for Capture Technologies.

Mike Hay

Project Manager/Office Manager

I am a Service Agreements Administrator specializing in Service Agreements.

I’ve been an Administrative Professional for 20 plus years, and I enjoy it because I get to expand my software knowledge base, troubleshoot and interact with customers.

The things I love most in life are family, my dogs and outdoor activities.

Robyn Blair

Billing Specialist

I am a Senior Account Manager specializing in identification Hardware and Software solutions. I’ve been involved in sales and marketing for 10+ years.

My favorite part of my job is when I am able to exceed the expectations of my clients.

The things I love most in life are family, football and watching my kids play their favorite sport.

Gabriel Montemayor

Senior Account Manager

ASHLEY COLEY

Technical Service Coordinator

I handle Shipping/Receiving for Capture Technologies. I am excited to work for this company and for anything and everything new there is for me to learn here that will further expand my skill set. 

Outside of work I focus my attention on my band. Making music and creating art is my passion.

Alex mendoza

Shipping/Receiving Clerk

EVAN FRANCO

Service Engineer

I am an Account Executive specializing in Unified Communications and Call Recording.

My favorite part of my job is working with customers because it allows me to meet and help people.

The things I love most in life are family, friends and ice cream.

Chris McCay

Communication Account Executive

I am a Sr. Communications Account Executive for the Western Region specializing in customer sales and support.

I am proud to work for Capture Technologies in customer sales for over 15 years. I enjoy the interaction with clientele and helping them find solutions to meet the needs of their businesses.

The things I love most in life are God, my family and travel.

Chris Williams

Sr. Communication Account Executive

I am a Service Technician specializing in servicing and installing our voice logging products.

I've been an IT specialist for 5 years, and I enjoy my role because it allows me to spend my work time solving puzzles.  I like communicating with people who may have an idea of what they want to have happen, and maybe even have some idea of how it should work, then helping them find the solution or leading them towards their "Aha!" moment.

When I'm not working on voice logging solutions, I like going out in nature, especially rivers and lakes. I also enjoy Latin dancing with my wife, and playing retro arcade games with my friends.

alex radford

Service Engineer

I’ve been an Administrative Assistant for 35+ years and recently joined the Capture Team as a Sales Administrator. I love my job! Every day is something new, challenging me to change, growth and opportunity.

I am also an active Grandma of 8 amazing children ages 6 to 18 years of age. I enjoy cooking/baking, crafting, and writing poetry, children’s books, novels, and short stories. I look forward to working for Capture Technologies well into the future.

Karen Hartstein

Sales Administrator

I am a Service Engineer specializing in Customer Support on Voice Logging/Vesta PSAP/CAD and Altigen Systems.

I’ve been in Customer Support 30 years and I enjoy fixing things, especially systems. I define a system as both the hardware and the people who use it. I also enjoy interacting with customers/IT Managers and/or staff, providing installation, training and hardware support.

When I’m not working with customers I like to spend time with my family and my son, working in my garden, bowling (I carry a 158 average) and my ‘girls’ – I have 4 backyard chickens.

Jerry Klink

Service Engineer

ALI Muhieddine

Service Engineer

I am a Service Engineer specializing in VoIP Phone systems. I’ve been a Telecommunications Technician for 40 years, and I enjoy it because I like helping people improve their communication.

My favorite part of my job is configuring phone systems because it allows me to use my mind to work out how to best provide the customer what they will need so they receive the best service.

The things I love most in life are spending time with my wife, visiting my kids and studying courses that improve my life.

JOHN BAMFORTH

Service Engineer

David Holbert

Service Engineer

I am a sales administrator specializing in supplies and accessories. I enjoy helping to provide the products our customers need to keep their operations going. My pronouns are they/them.

Outside of work I enjoy music, making art, playing with my pets, and spending time with family and friends.

tyler franco

Sales Administrator