When time is of the essence during an emergency or a crisis, first responders need their systems and tools to work for them and not against them. Verint’s Situational Awareness Platform is just the ticket for public agencies and the public alike when it comes to getting the most current, accurate information at these most critical moments.
The situational awareness business platform has evolved from one focused on response to a model that aims to identify potential security issues before they happen. Verint’s solution uses comprehensive data analysis, driven by rapid situational analysis and enhanced field communications to help first responders assess dangerous or life-threatening situations.
The data is aggregated from a number of sources including video and non-video sources such as audio, social media, alarm sensors, access control points, and other security detections. Collecting data from such a wide variety of sources serves to paint a broader picture of a situation in real-time, helping emergency personnel to be prepared for the scene.
Part of the solution is the ability to expedite communication in a time of crisis for first responders and potential victims. Verint calls their tool Dispatch Manager; one of the enhancements made by the company to their situational awareness solution.
This tool gives emergency responders the ability to geo-locate victims in need of immediate assistance. Additionally, the system is created to allow for a bi-directional informational flow, meaning citizens, dispatchers, responders, and emergency personnel can also share information on one channel.
Contact Capture Technologies for an assessment on your organization’s situational awareness needs or for a free consultation. We will provide budgetary or firm proposals that can save your department time and money.