I am a Service Engineer specializing in Customer Support on Voice Logging/Vesta PSAP/CAD and Altigen Systems.
I’ve been in Customer Support 30 years and I enjoy fixing things, especially systems. I define a system as both the hardware and the people who use it. I also enjoy interacting with customers/IT Managers and/or staff, providing installation, training and hardware support.
When I’m not working with customers I like to spend time with my family and my son, working in my garden, bowling (I carry a 158 average) and my ‘girls’ – I have 4 backyard chickens.