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NG911

The FCC and NG911

73 percent of 911 calls in California are made from cell phones. That’s why the FCC wants to be able to use Next Generation 911 (NG911) to be able to […]
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Impact 360 Goes Mobile

Verint has just announced that their popular Impact 360 solution has gone mobile. With its new mobile capabilities, workforce optimization can be even easier through the use of an existing […]
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ng911

NENA Focuses on NG911 at ICE 8

The National Emergency Number Association (NENA) has recently held their latest event: ICE 8, which focused on the progress of Next Generation 911 (NG911). NICE Systems participated in the event, […]
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Verint Systems – Improving Voice Recognition

Fraud prevention and identity authentication are just two of the top issues that organizations face today. With the help of Verint Systems Inc. and their new acquired company, Victrio, a […]
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verint

Verint’s Impact 360 Keeps a Close Eye on Employee Internet Use

Social media sites can be addicting. However, they can slow down productivity for some employees. That’s why employers are choosing Verint’s Impact 360 Recording software to keep an extra eye […]
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An Inside Look at the Verint Experience

If you’re looking for new ways to learn about the latest in video, audio and advanced situation intelligence, look no further.  Verint is now hosting multiple events to teach industry […]
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ng911

Making NG911 Easier

Congress now holds the power to make Next Generation 911 (NG911) deployments easier for Public Service Answering Points (PSAPs).  With the FCC’s latest recommendations, which support state upgrades, Congress can […]
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Verint Systems Contributes to Safe City Project

Enhancing the safety and security of Surat City’s residents has become a top priority for Verint Systems Inc.  Verint has just announced that they will be collaborating with Surat City […]
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Call Recording

The Importance of Analytics

Call recording solutions capture so much information for PSAPs.  However, contact centers may be the ones who truly utilize every part of their solution, including analytics.  While contact centers have […]
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voice logging

Getting Ready for NG911

The United States may finally be ready for the next generation of 911 communications.  With the FCC’s recent announcement that NG911 will be available in 2014, states and organizations are […]
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