Idioms like “Bigger Is Better” and “Go Big or Go Home” are nice, catchy phrases, but when it comes to managing access control, smaller is not only better but businesses should be advised to Go Small Or Go Home.
An interesting article online by @CampusSafetyMag, written by the President of Galaxy Control Systems Robert Laughlin, outlines many of the benefits of choosing a small or medium-sized provider when seeking an access control solution.
The intent of the article is not to debase or deter the use of a large, multi-national company for access control but rather, emphasize what the “little guys” do well.
Enhanced customer service is the biggest selling point of using a smaller company to provide your access control solution. Inevitably, there are going to be small issues that arise, requiring a quick and attentive service response that is the hallmark of any good access control provider.
Smaller companies are often the best fit when it comes to the all-important installation of the access control system. Most solutions are not of the plug-and-play variety, making an experienced installer dedicated to just your system all more important.
The final, most glaring reason to choose a smaller company for your access control solution is the personal touch and open lines of communication you get.
Having an ongoing business relationship with the installer and service technicians brings piece of mind and security to the access control solution.
Being able to quickly call the sales representative or support staff and ACTUALLY be able to speak with them helps to minimize security breaches and limit response time at the most critical moments.
Capture Technologies specializes in the protection of businesses, employees, and assets through the use of ID badges, access points, video surveillance, call recording, and more. When combined, these tools and equipment help your business to stay on top of protecting the bottom line from preventable damage and company loss.