Call recording systems are a necessity for some industries. Public safety and call centers may be an obvious industries where call recording is required, you may be surprised in all the ways that it is useful. Call recording can be used for analytics, performance enhancement, compliance and workforce management.
Simply click through our product pages to find out how you can improve your dispatch or call center recording. With workforce optimization, you’ll find everything you’ll need in a call recording solution. You’ll be able to train your employees, analyze key words, and monitor for quality assurance all in one easy-to-use product. With options like these, you can start improving the quality of your business, while saving money at the same time.
Also, check out our dictation products to find a simple solution for transcription. For portable solutions that deliver a rich, quality sound, Capture Technologies provides solutions for every call recording need.
Call recording systems can be used for a number of different purposes. Not only that, but call recording solutions can also be installed in many different ways. Systems can be connected to analog inputs, microphones, analog telephones, radio, or to your computer. Call recording can also be integrated with VoIP, as well as other mixed telephony environments.
Contact us for all your call recording needs. Capture Technologies is proud to be a leading VAR in the industry. Check out our latest blog posts about call recording as well to keep up-to-date on the industry.