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Technology Solutions for Businesses

Recording

Be compliant and accountable

Recording customer interactions is becoming an industry standard. Since the Government and the industry are making it part of regulation, more and more call centers are going to need this important feature. Out recording features can not only help you to be compliant with this regulation, but they can also help you to keep track of your calls for verification later on.

Features include:

  • Supports IP recording and recording in mixed environments
  • Captures, organizes and quickly retrieves data
  • Keep your data safe with encryption and comply with Payment Card Industry Data Security Standards (PCI DSS)