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Technology Solutions for Businesses

MaxAgent

MaxAgent

An easy way to monitor

MaxAgent is a Windows desktop application that will help you to improve agent performance in a workgroup. With this application, agents will be able to use a specialized interface. It simply gives you the ability to oversee the status of a workgroup, measure performance and review their log-on history.

Features include:

  • Ability to view the workgroup queue
  • Oversee status
  • View performance
  • Point and click dialing
  • Call transfers
  • Call routing and forwarding

Click here for a demo of MaxAgent. Contact us for more information!