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Technology Solutions for Businesses

Contact Center

MaxAgent

MaxAgent

An easy way to monitor MaxAgent is a Windows desktop application that will help you to improve agent performance in a workgroup. With this application, agents will be able to […]
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MaxSupervisor

MaxSupervisor

For effectively monitoring and coaching workgroups The MaxSupervisor allows managers to oversee and manage their workgroups. With its capabilities managers can easily see statistics and effectively monitor workflow. Not only […]
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call recording

Call Recording

Call recording options to keep you compliant If you are looking for the best tool to capture conversations, AltiGen has a system that will provide you with the options you […]
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AltiReport

AltiReport

Simplifying the reporting process AltiReport is a unique type of web-based reporting that allows users to personalize their reports for individuals & workgroups. Report summaries and overall analysis are what […]
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Live Chat

Live Chat Solutions

Live chat solutions fully loaded for the serious professionals Easy to use chat window and console to communicate with your online visitors and monitor your website. Sync with Microsoft Active […]
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Workforce Optimization

Workforce Optimization

A Complete Workforce Optimization Solution with Best-In-Class Capabilities Open architecture of our solutions lets you choose what is right, no matter the size of your contact center environment or the telephony platforms […]
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