As businesses seek to become untethered to traditional phone systems, the answer for many is a Voice over Internet Protocol (VoIP) cloud-based solution that allows them to take their operation to any corner of the globe. This new found flexibility enables small to medium sized businesses to thrive in this ever-changing dynamic business marketplace.
With high-speed internet becoming more prevalent and affordable, it’s incredibly convenient for companies to switch their phone systems to VoIP. Additionally, by having VoIP over the Cloud, companies can have access to their contacts and voice mails wherever their business may take them.
Capture Technologies has supplied its MaxCS Private Cloud solution from AltiGen for many clients who have raved about their businesses having increased flexibility and portability. This all-inclusive subscription based solution doesn’t require any upfront investment in PBX or call center hardware.
This elimination of upfront capital expenses is often the tipping point for smaller businesses when choosing to adopt this MaxCS VoIP solution. With no hardware to buy or maintain and reduced IT and operating expenses, the switch is not front-loaded with expenses and looming repair costs.
Additionally, the MaxCS solution streamlines billing, with one invoice covering software and communications costs. Speaking of cost, customers can save on their communications with cost-effective SIP trunks that replace current outmoded communications modalities.
This plug-and-play solution is cost effective to operate in addition to new customers not being saddled with upfront costs. A disparate amount of bandwidth will be necessary to run the VoIP phone solution and the amount will depend on the expected call volume.
Another huge advantage small to medium sized businesses can gain by switching to a VoIP solution is how easy it is to add additional lines or extensions to the system. No additional hardware is necessary and once you connect your SIP-enabled phone to the network, you have seamlessly expanded your network.