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Dealing With Your Old Recorded Calls

The biggest challenge facing companies who are looking to upgrade their voice recording system is what to do with the old calls they’re trying to keep. Every company is faced […]
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NG911

The FCC and NG911

73 percent of 911 calls in California are made from cell phones. That’s why the FCC wants to be able to use Next Generation 911 (NG911) to be able to […]
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Verint Offers Solutions to Affordable Care Act Challenges

Without a doubt, the Affordable Care Act (ACA) presents new challenges for insurers. It presents a shift from an employer to a consumer focus for insurers. Now, insurers will focus […]
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Impact 360 Goes Mobile

Verint has just announced that their popular Impact 360 solution has gone mobile. With its new mobile capabilities, workforce optimization can be even easier through the use of an existing […]
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NENA Focuses on NG911 at ICE 8

The National Emergency Number Association (NENA) has recently held their latest event: ICE 8, which focused on the progress of Next Generation 911 (NG911). NICE Systems participated in the event, […]
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Verint Systems – Improving Voice Recognition

Fraud prevention and identity authentication are just two of the top issues that organizations face today. With the help of Verint Systems Inc. and their new acquired company, Victrio, a […]
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Verint’s Impact 360 Keeps a Close Eye on Employee Internet Use

Social media sites can be addicting. However, they can slow down productivity for some employees. That’s why employers are choosing Verint’s Impact 360 Recording software to keep an extra eye […]
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An Inside Look at the Verint Experience

If you’re looking for new ways to learn about the latest in video, audio and advanced situation intelligence, look no further.  Verint is now hosting multiple events to teach industry […]
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NG911

New Yorkers Fight for Change with IDs and NG911

New Yorkers may just find themselves a little bit safer in the future.  With Next Generation 911 (NG911) conferences, and a new bill to fight for IDs and licenses for […]
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Making NG911 Easier

Congress now holds the power to make Next Generation 911 (NG911) deployments easier for Public Service Answering Points (PSAPs).  With the FCC’s latest recommendations, which support state upgrades, Congress can […]
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