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Customer Engagement Solutions No Longer Out of Reach for SMBs

As a rule of thumb, once a contact center grows beyond 30-50 agents, it is extremely difficult to consistently deliver high-quality service based only on management observations, experience and instincts. Automation is required for quality monitoring, workforce planning, and performan
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The curious case of a mistaken patient identity

Mistaken patient identities in the healthcare industry are nothing new- a lot of people have faced it, and it occurs almost every day in the US.
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college campus security

Access Control System Fundamentals for Campus Security

If you've visited a college or university recently, you may notice that the campus grounds are very open and welcoming. Campus grounds are often wide open and sprawling because they are designed to promote a sense of freedom and calmness for both students and faculty. Open environment
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Olympus Dictation Application for today’s mobile professionals

Smartphones are always with you whether you're at home, on the road or traveling around the world. Leverage your existing technology to capture clear secure dictation files anywhere you have a signal, then route for transcription.
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urKARD Mobile Badge Solution for Trade Shows

Imagine having your company's logo in full color with the employee's name and title proudly displayed on a sharp looking badge that can be generated instantly. urKARD is a free downloadable app that can print plastic ID cards anywhere.
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LogicTreeIT and Capture Technologies Join Forces

Capture Technologies, Inc. and LogicTreeIT, Inc. are joining forces to bring new and exciting software to the Property and Fleet management arenas.
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Capture Technologies, Inc. is improving workflow #Olympus with WiFi technology

Secure and transcribe your most delicate information with the new professional series DS9500 recorder and AS9000 transcription kit.
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ssl certificates for websites

Capture Technologies Can Help Enhance Your Website’s Security

SSL certificates help ensure that any critical information that belongs to your website's visitors will be transmitted over a secure network.
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Capture Technologies, Inc Appoints Joe Franco as New Director of Sales

Capture Technologies, Inc Proudly Announces the appointment of Joe Franco to Director of Sales Effective January 1st Longtime Capture Employee, Joe Franco, was promoted to Director of Sales. For the […]
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Public Safety Capture

Project 25 is #1 for Public Service Answering Point Solutions

Exchanging accurate and timely information is one of the most important factors in a successful response to an emergency or crisis and Project 25 is making it easier for first-responders […]
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