To our valued partners and customers:
The global implications of COVID-19 are affecting all of us, and as they continue to evolve, we wanted to reiterate our commitments to you. At Capture Technologies, our focus is on protecting the health, security, and business needs of our customers and partners.
We are continually monitoring and evaluating the situation to ensure that we are taking appropriate actions to protect our clients, partners, and our employee-owners.
We have adjusted our operational plans to do everything possible to keep business running. However, with the restrictions on travel and requirements for social isolation in California, slowdowns will be inevitable, and you may experience potential delays in response times. We thank you in advance for your patience and will respond as quickly as we are able to.
Updates on Our Policies
- Limiting travel: We have enacted restrictions for all non-essential employee business travel and have moved most Capture Technologies employees to a remote work setup. This measure has been taken to limit the potential spread of the virus and to ensure our ability to serve you for the long term.
- Going virtual: We are confident that our workforce is prepared for this remote working scenario, and we are doing everything possible to ensure that there are no disruptions to the services we provide. Internal and external meetings will be held virtually for the duration of this event.
- Service and Support: Service personnel are available for remote support and onsite assistance as needed by our customers, within the established travel restrictions and health guidelines. As we support essential business throughout California, we understand the additional requirements and are prepared to support you. We will honor all customers isolation and visitation restrictions, and we will contact the appropriate party prior to dispatch to ensure we meet all customer requirements.
Prioritizing Health and Safety
We are doing all that we can to address our customers’ concerns directly. We are working to ensure the supply chain is protected, and we have not experienced any delays or disruptions. All of us at Capture Technologies are committed to working closely with you during this unprecedented time. Should you have questions regarding business continuity, or other concerns, please contact us at Info@capturet.com. We thank you for your continued partnership and we wish you good health.
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